How do I make a claim?

Do you need to make an emergency claim right now? You can call +61 2 8880 9428 and selection Option1.

If you are overseas and need to get in touch, you can also reach us by email:

Not an emergency? If you are overseas or back home in Australia and wish to make a claim that does not need an immediate, emergency response overseas the easiest way to claim is to use our online claim form.

To submit your claim, please provide as much information as possible about what happened. See here for claim tips

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