What if my bags are damaged, lost or stolen?

If your luggage is damaged, lost or stolen on your trip Travel with Kit will pay to repair or replace up to a total of $2,000 on Basic cover, $10,000 on Comprehensive and Domestic cover levels. This benefit is not available on Saver cover.

The maximum amount Travel with Kit will pay for any item (single item limit) is:

  • $3,000 for personal computers, video recorders or cameras
  • $1,000 for mobile phones (including PDA’s and any items with phone capabilities) 
  • $750 for all other Luggage and Personal Effects.

For more info, see here.

The amount that we can pay will depend on the cover you bought and whether your claim meets certain criteria - check here for claim tips

Remember, we must receive a police report confirming the theft of your luggage and belongings. Get great tips on that here

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