Travel with Kit FAQs
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Claim

  • How can I call you reverse charge?
  • How do I make a claim?
  • What is your emergency contact number?
  • When do I pay excess?
  • How long will my claim take?
  • I have an emergency - what must I do?
  • What is excess and how much do I need to pay?
  • What do I need to make a medical claim?
  • What do I need to claim for a cancellation or delay?
  • Can I buy-out or reduce my excess?
  • You asked for a letter from my doctor or my medical, where can I send it?
  • How is depreciation on a lost or stolen device calculated?
  • Why do I need a police report?
  • To claim, where do I send my medical records?
  • What do I need to claim for a lost or stolen passport?
  • What do I need to make a claim for accidents and loss of income?

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