Search results for devices

14 articles found

  • Which devices are covered by the Device Pack?

    A device means any computer (including laptops, notebooks and tablets) mobile phone global positioning devices personal music, recording, gaming devices cameras and other electronic items of a

  • What types of business equipment do you cover?

    Get extra cover for business equipment, equipment hire, emergency courier and staff replacement with our Business Pack. The equipment must be owned by your employer or if you are self-employed, it mus

  • How many devices can be covered by the Device Pack?

    5 devices. Our Device Pack provides $5,000 worth of cover for up 5 devices including mobiles, laptops, GPS & cameras. For full details see our site, here.

  • What does the Device Pack cover?

    Our Device Pack provides $5,000 worth of cover for up 5 devices including mobiles, laptops, GPS & cameras. If while you are on your trip your device or devices are lost, stolen or damaged, we will eit

  • If I don't buy Device Pack, is my phone still covered?

    Yes - we offer cover for devices under our Luggage, Belongings & Cash benefit, but the available cover is limited for devices. If your devices are stolen or damaged on your trip the maximum amount Tra

  • Is my whole family covered by the Device Pack?

    Our Device Pack covers up to 5 devices - so if your family has say 5 phones, tablets and laptops between them, all 5 devices would be covered if something was to happen. The total limit we could pay

  • How is depreciation on a lost or stolen device calculated?

    We calculate the rate of depreciation by taking things into account like wear and tear, the item’s usual lifespan and the item’s market value. You can learn more about depreciation in our PDS.

  • Can I add extra cover for my mobile phones, laptops, tablets?

    You sure can. Simply add our Device Pack at the time of purchasing your policy and you will have cover valued at $5,000 for up to five devices. By device we mean: computer (including laptops, notebook

  • Can I add cover for my business trip?

    Yes. Get extra cover for business equipment, equipment hire, emergency courier and staff replacement with our Business Pack. Business equipment means computer equipment, communication devices and othe

  • What if my phone is lost, damaged or stolen?

    If you have Basic, Comprehensive or Domestic cover, we can provide cover for your lost device under our Luggage, Belongings & Cash benefit.  The most we can pay for any claim here is up to a total of

  • Why do I need to know the IMEI number of my mobile phone to claim?

    Every mobile phone or mobile broadband device has a unique 15 digit code, called an IMEI number (International Mobile Equipment Identity). When it comes to claiming for a lost, stolen or damaged

  • Can I add extra cover for sports, diving, snow, hiking, and other activities?

    Absolutely. We offer 10 add-on cover options for specific activities, belongings and equipment.  See more information on our 10 optional extras, known as Packs here, or jump straight to the links belo

  • How do I buy a policy?

    We're an online company and have created an online purchase path that takes you from quote to policy in a few quick steps. To get started, visit our quote builder here. Create your quote by entering y

  • Which activities do you not cover?

    Holidays are all about trying new things and we’re all for that. The reality is that some holiday activities can be dangerous and result in injury, so for that reason we don’t cover injuries that are